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IT Consultation
As IT consultants, we work in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. We also provide technical support in such areas:
- installing and configuring computer systems, new server hardware and software infrastructure;
- talking staff/clients through a series of actions, either face to face or over the telephone;
- troubleshooting system and network problems and diagnosing and solving hardware/software faults;
- replacing parts as required;
- providing support, including procedural, documentation;
- setting up user accounts, permissions and passwords;
- ensuring the most cost-effective and efficient use of servers;
- suggesting and providing IT solutions to business and management problems;
- ensuring that all IT equipment complies with industry standards;
- analysing and resolving faults, ranging from a major system crash to a forgotten password;
- undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet.
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